Cisco offers a wide variety of equipment and services, all designed to help you create a powerful network that suits the needs of your business. A service that most businesses foolishly overlook is Cisco SMARTnet. This powerful support tool was created to help businesses troubleshoot their problems and minimize their downtime. For a company that has a smaller IT department, Cisco SMARTnet can be the difference maker, ensuring that you are always online and ready to do business. Network IT supplies equipment and Cisco SMARTnet contracts to its various clients.
1. 24/7 Access to the Best Technical Support
The main reason a company purchases Cisco SMARTnet is to bypass the tedious troubleshooting process. Diagnosing a technical problem on your network can be excruciating and time consuming. With Cisco’s support service, they will quickly identify your problem, fix it on their end, and the problem can only be fixed physically, they will dispatch a technician to take care of the issue. Most support services will only help you troubleshoot a problem over the phone and it can often leave you feeling frustrated as your problem is inadequately addressed, leaving your business vulnerable.
2. Resolve Problems Quicker
Downtime is costly. Every second that your network is down, customers are unable to purchase items or interact with your business. With Cisco SMARTnet, your business will be brought back online quicker than any other support service in the world. All of this is made possible by the talented staff at Cisco that have years of experience dealing with the company’s products and services.
3. Increase Network Efficiency
Efficiency is a buzzword in the world of business. Companies like efficiency, as it tends to translate into increased revenues and growth. Cisco SMARTnet is always overlooking your network, looking to make small changes that will improve the overall performance of your network. While your IT staff may be talented, having the well-trained eyes of Cisco is an invaluable asset that can only benefit you in the long run.
4. Receive Support Based on Problem Severity
There is nothing worse than a support network that prioritizes all tasks at the same level. Certain networking malfunctions require a quicker response than a minor glitch in the system. The Cisco SMARTnet support network identifies your problems and labels them within four severity levels, helping you overcome dangerous problems with blazing speeds.
5. Access Many of Cisco’s Tools
Cisco has been around the block in the world of networking and computing. The company understands what it takes to make networks run and their expertise has allowed them to develop a series of tools and techniques that are proven to work. Cisco SMARTnet provides businesses with access to the TAC service request tool, MyCisco personalized online support, various troubleshooting tools like Bug Search tool, software downloads, the innovative Support Case Manager, and much more. No other platform will offer you this many tools within a single service.
Network IT’s Offer
Network IT is a dedicated and licensed Cisco reseller. We have been dealing with Cisco equipment and services for many years and we are ready to help you and your company design a flawless network that is backed by the high quality technology that Cisco has to offer. If you require troubleshooting services, we have Cisco SMARTnet contracts for sale that will help you keep your network running efficiently and problem free. We offer our services to clients in Toronto, the GTA, and all of Ontario. If you have any questions about our products or service, or if you would like to talk to one of our network specialists, please feel free to contact us through our website today. We would be more than happy to answer any questions that you may have.