Computer networks and networking is often taken for granted in non-technical businesses. Owners and employees simply lack the technical knowledge to understand how much IT matters to a business. Every business that uses a computer network needs someone to maintain that network. In some cases, the business owner may have the technical ability to perform this task. In other instances, an employee, whether in-house or outsourced, will perform this task.
However, as much as every business needs someone to manage their information technology, many businesses do not. Many businesses, especially in the early stages of development and growth, are limited to a personal laptop and smartphone, and maybe even a wifi hotspot.
While such a business network setup can work, especially for very small businesses, sooner or later every business needs to upgrade. When it comes to upgrading your hardware and ensuring that it is maintained, no company is better than Cisco!
Cisco SMARTnet Contracts for Businesses with No IT Staff
Some businesses just do not have any staff who can dedicate their time to maintaining their current business technologies. Sometimes, this is just a lack of available funds. Many small businesses are mom and pop shops or entrepreneurships. It is very likely that, while they have a business network setup, they do not have any IT employees on staff.
A SMARTnet contract provides customers with 24/7 telephone assistance and many other service options, including on-site service for when their hardware needs servicing or replacing. A business which has no technical ability, yet still relies on technology to process sales or work with data, should definitely consider purchasing such a contract.
Cisco SMARTnet Contracts for Businesses with Limited IT Staff
Just because you have IT staff on site does not necessarily mean they will be able to maintain, or even capable of maintaining, your hardware. Your staff may not have the correct educational requirements, they may be bogged down with other duties that take up their time, and it may not be possible to send them to training or require them to study after their work shifts end. In this case, it makes sense to purchase a service contract for your business network components.
SMARTnet contracts can help your business fulfill all the IT duties that need to be done, regardless of whether your IT staff are directly trained to do so. They can contact Cisco at any time, and depending on the service level can request different solutions for your IT problem. Cisco can walk your employees through implementing solutions as well, making setup and maintenance a simple process. It can be done!
SMARTnet contracts allow you and your staff to be able to maintain your business networking equipment, even if you do not have the required time or knowledge to do so on your own. This makes service contracts a great asset to add to your business. You will not regret it! Even if you have the staff required to service your hardware, you may still feel it is beneficial to purchase a service contract for this very reason.
Every business deserves to be able to service their own equipment, regardless of whether service is applied directly or indirectly. Cisco SMARTnet service is a great product for businesses that either do not have an employee that handles information technology, or cannot afford one. For the best results, contact Network IT in Toronto and the GTA. To learn more about our Cisco products and service contracts, please visit us online at our website today.